Return Policy – TheVault.ink
We want you to love what you ordered. If something’s not right, here’s how we handle returns:
Eligible Items
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Shirts and unused specialty items (e.g., flasks) may be returned within 14 days of delivery.
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Items must be unworn, unused, and in original packaging.
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Due to the nature of the product, Anti*Venom Tattoo Balm is non-returnable unless damaged or defective.
Orders via Amazon
If you purchased Anti*Venom through Amazon, all returns and refunds must be handled directly through Amazon per their return policies. Visit your Amazon order history to initiate a return or contact Amazon customer service for assistance.
How to Start a Return
Email us at Aftercare@TheVault.ink with your order number and reason for return. We'll respond with return instructions if eligible.
Return Shipping
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Customers are responsible for return shipping unless the item was incorrect or damaged.
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Refunds are issued to the original payment method once the item is received and inspected.
Non-Returnable Items
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Opened skincare products (including Anti*Venom)
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Custom or limited-edition merchandise